Shahood Alam

Current

Manager Cash Products at Dubai Islamic Bank Pakistan Limited

Past

Service Quality Manager, Corporate Banking at HSBC Bank Middle East Limited
Product & Implementation Manager (PCM) at The Hongkong and Shanghai Banking Corporation
Assistant Manager, Outpatient Services at Aga Khan University Hospital, Karachi, Pakistan

Coordinator, IT Projects at Aga Khan University, Karachi, Pakistan
Instructor / Lecturer / Assistant Professor / Corporate Trainer (Adjunct) at AIT / CBM / HIIT / JUW / HSBC
Honorary Regional Coordinator, Karachi (Programs for IT) at Ministry of Science & Technology
Manager (Information Technology) at COMSATS-COMSTECH-MTM Information Technology Center, Karachi, Pakistan
Coordinator, IT Training at Aga Khan University, Karachi, Pakistan
Business Analyst (Information Technology) at Philips Electrical Industries of Pakistan Limited
Assistant Manager at Sidat Hyder Morshed Associates (Pvt) Ltd., Management Consultants
Lecturer MIS at College of Business Management (CBM)
Articleship Trainee at A.F.Ferguson & Co., Chartered Accountants

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Education

Chartered Institute of Management Accountants (CIMA)
Centre for Islamic Economics (CIE), Jamia Darul Uloom
Information Systems Audit and Control Association (ISACA)

Quaid-e-Azam University, Islamabad
NED University of Engineering and Technology
Karachi University
DJ Sindh Government Science College, Karachi
FG Public School, Karachi Cantt.

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Recommended

15 people have recommended Shahood

Connections

282 connections

Industry

Banking

Websites

Shahood Alam’s Summary

Shahood Alam is an Islamic Banker at DIB managing their Cash Management. He joined DIB after 4 years of Corporate banking exposure with HSBC. Prior to banking, he worked for 6 years with Aga Khan University Hospital and for almost a year at Philips for their ERP implementation. He has taught IT-related subjects for more than 3 years at various leading institutes like CBM, HIIT, AKU, COMSATS, JUW and AIT mostly as visiting faculty. In the start of his professional career, he worked for 3 years with Big5 consulting firms: PricewaterhouseCoopers & Andersen Worldwide SC.

Shahood holds a Certificate in Islamic Finance from CIMA-UK {2009}, a Post-Graduate Diploma in Islamic Banking & Finance from Sheikh Taqi Usmani's CIE-Karachi {2007}, Certified Information System Auditor from ISACA-USA {2005}, MS (Systems Engineering) from QAU-Islamabad {1996}, BE (Computer Systems) from NED-Karachi {1994}, Bachelor of Commerce from KU-Karachi {1991}.

Throughout his career, he remained involved with leading professional bodies like IEEE, ISACA and CIMA.

Shahood Alam’s Experience

Manager Cash Products

Dubai Islamic Bank Pakistan Limited

(Public Company; Banking industry)

August 2009 — Present (6 months)

Ground work for launching Corporate Internet Banking, extensive UAT, incorporated product enhancements, participated in Branchless Banking project initiation, analyzed Corporate YTD Income for 3 quarters, Risk profiling for corporate assets and managed first-ever IPO Subscription @ DIB.
{When I joined DIB it has 25 branches in 10 cities of Pakistan; it now has 35 branches in 15 cities.}
Service Quality Manager, Corporate Banking

HSBC Bank Middle East Limited

(Public Company; HBC; Financial Services industry)

March 2008 — August 2009 (1 year 6 months)

+ Internal Service Measures, monthly Score Cards, regular SQ Intranet updates, Process Mapping, Process Improvement Exercises, Business Process Re-engineering projects, Roll-out of Complaints Management System (CMS) for Business Banking, Middle Market Enterprises & Global Banking, Launch of Corporate Services Desks, Customer Feedback & various Data Analyses and coordination with cross-functional teams.
+ "Fraud Watch Quiz": Won a cash reward of AED 200 in July 2008.
+ "Employee of the Quarter" award in 2nd Quarter, 2008 for saving PKR 2million annually through Statement Cycle Rationalization.

{When I joined HSBC it has 3 branches in 1 city of Pakistan; at the time of my leaving it has 12 branches in 7 cities.}
Product & Implementation Manager (PCM)

The Hongkong and Shanghai Banking Corporation

(Public Company; HBC; Financial Services industry)

October 2005 — February 2008 (2 years 5 months)

+ Delivery Channel Migration: Hexagon (dial-up) to HSBCnet (Internet-based), MIS Reporting, Overseeing Country-wide COS Operations, Risk Analysis, Business Continuity Planning, HSBCnet Implementations, Customer Complaints Handling & Trouble-Shooting, Expanding Correspondent Banks Network, Customers’ Payroll Processing, Expected Business Value Analysis, Various Processes Automation, Coordination with Customers, Operations & other departments.
+ “Team Player of the Quarter” award for 3rd Quarter, 2007 for automating Etihad Airways’ Collections.
+ Product Roll-out: Integrated Receivables Solution (IRS), Product Implementation: Cheque Outsourcing Solution (COS), User Acceptance Testing (UAT), Production Verification Testing (PVT), MIS Reporting, Disaster Recovery Planning, Correspondent Banking Arrangements.
+ “Certificate of Appreciation” on successful implementation of Asia Cash Management project for Unilever.
Assistant Manager, Outpatient Services

Aga Khan University Hospital, Karachi, Pakistan

(Non-Profit; 1001-5000 employees; Hospital & Health Care industry)

February 2004 — October 2005 (1 year 9 months)

Identification of Software Errors, Supervision of Functionality Enhancements, Training Coordinator for the department, Space Planning for Clinics, Incentive Calculations, Performance Reporting, Complaints’ Analysis, Patient Volume Projection and Operating Budget Variance Analysis.
Coordinator, IT Projects

Aga Khan University, Karachi, Pakistan

(Non-Profit; 1001-5000 employees; Hospital & Health Care industry)

December 2000 — February 2004 (3 years 3 months)

IT Strategic Planning, Annual IT Goals, Projects Tracking (all IT projects), eBusiness Initiation, Internal Controls Review (ISP), RFP documentation, Evaluation of ERP Solutions, Web-enabled EIS development, OLAP-based System for Clinical Lab, SLA (End-User support), Key Performance Indicators, Budget Variance Analysis and End-User Surveys.
Instructor / Lecturer / Assistant Professor / Corporate Trainer (Adjunct)

AIT / CBM / HIIT / JUW / HSBC

(Educational Institution; Higher Education industry)

October 2000 — June 2002 (1 year 9 months)

+ Trainer {MS-Excel and MS-PowerPoint} Aug. 2008
HSBC Bank Middle East Ltd., Karachi

+ Assistant Professor (Visiting) {Artificial Intelligence} Jan. – Jun. 2002
Jinnah University for Women, Karachi

+ Assistant Professor (Adjunct) {Introduction to IT} Oct. – Nov. 2000
Hamdard Institute of Information Technology (HIIT), Karachi

+ Lecturer (MIS) {Computer Applications (MS-Office) and Computer Concepts} Jan. – Jul. 1997
College of Business Management (CBM), Karachi

+ Computer Instructor (Part-time) {EDP and BASIC Language} Nov. 1990 – Nov. 1991
Aligarh Institute of Technology, Karachi
Honorary Regional Coordinator, Karachi (Programs for IT)

Ministry of Science & Technology

(Government Administration industry)

June 2000 — December 2000 (7 months)

Launching and Coordination of IT Training Programs: “Data Entry Operators” & “Medical Transcriptionists”, Selection of Institutes, Inspection and Reporting.
Manager (Information Technology)

COMSATS-COMSTECH-MTM Information Technology Center, Karachi, Pakistan

(Non-Profit; 1-10 employees; Education Management industry)

November 1999 — August 2000 (10 months)

Vision Synchronization, Business Plan, Ways of Working, Vendors’ Evaluation, Systems Acquisition, Infrastructure Development, Construction Management, Negotiations, Leasing Arrangements, Service Contracts, Faculty & Staff Recruitment, Business Controls, Performance Indicators, Monitoring and Reporting.
Coordinator, IT Training

Aga Khan University, Karachi, Pakistan

(Non-Profit; 1001-5000 employees; Hospital & Health Care industry)

October 1998 — November 1999 (1 year 2 months)

Needs Assessment, Presentations, Course Development (MS-Office, Internet & Quality Tools), Performance Indicators, ISO Documentation, Business Processes (End-User Training & Support) and Cataloging for Y2k.
Business Analyst (Information Technology)

Philips Electrical Industries of Pakistan Limited

(Public Company; PHG; Electrical/Electronic Manufacturing industry)

December 1997 — September 1998 (10 months)

J.D.Edwards implementation on AS/400 (Financial, Commercial & Distribution modules), Vendor Service Agreements, Project Tracking, Management Training and ISO Documentation.
Assistant Manager

Sidat Hyder Morshed Associates (Pvt) Ltd., Management Consultants

(Partnership; Financial Services industry)

August 1997 — November 1997 (4 months)

Quality Manual, Market Survey, Executive Search and Course Material Development (HR, TQM & QC).
Lecturer MIS

College of Business Management (CBM)

(Educational Institution; Education Management industry)

January 1997 — June 1997 (6 months)

Computer Applications-I for MBA class;
Computer Concepts for BBA class.
Articleship Trainee

A.F.Ferguson & Co., Chartered Accountants

(Partnership; Management Consulting industry)

December 1991 — October 1994 (2 years 11 months)

Audit Section "B"
+ Special EDP Audits: IBM-WTC, IBM-SEMEA and IBM-ITALIA S.p.A.
+ Statutory Financial Audits: Gillette, Bank of America, Lever Brothers, Lasmo Oil, Mitsubishi Corporation, Berger Paints and Al-Ghazi Tractors.
+ Summarizing Time records, Filing and other office work.

Shahood Alam’s Education

Chartered Institute of Management Accountants (CIMA)

CIMA , Certificate in Islamic Finance (Cert IF) , 2008 — 2009

http://www.CIMAglobal.com/IslamicFinance
Centre for Islamic Economics (CIE), Jamia Darul Uloom

PGD , Islamic Banking & Finance , 2006 — 2007

http://www.CIE.com.Pk
Information Systems Audit and Control Association (ISACA)

CISA , 2000 — 2005

http://www.ISACA.org/CISA
Quaid-e-Azam University, Islamabad

MS , Systems Engineering , 1994 — 1996

Centre for Nuclear Studies
http://www.PIEAS.edu.Pk
NED University of Engineering and Technology

BE , Computer Systems , 1989 — 1994

http://www.NEDUET.edu.Pk
Karachi University

B.Com , 1989 — 1991

Government Premier College
http://www.UoK.edu.Pk
DJ Sindh Government Science College, Karachi

HSC , pre-Engineering , 1986 — 1988

Activities and Societies:

Member, Executive Board
DJarians — DJ College Old Students’ Association
1997 - 1999
FG Public School, Karachi Cantt.

SSC , Science , 1977 — 1986

http://www.OldPublicans.com